Dori’s kind and caring demeanor means that she goes above and beyond. While touring
houses, she would play with our active three-year old to ensure we had time to examine
our potential purchases carefully. Despite a busy family life, she seemed to always make
time to meet our needs. I can’t say enough how accommodating she is!
After working with Dori we know that she shared our beliefs. Our view was that service
should be individual, high quality and tailored to our needs. Buying a house with Dori
Lionello is not a real estate transaction, it is an experience in how purchases should be
conducted. We needed someone who was knowledgeable, accommodating and would
intuitively know what we needed – even when we may have been unsure. Like a savvy
Sherpa, she guided us through the busy Penticton real-estate market and helped us find our
ideal home!
On our move in day, sitting carefully in our new house was a stuffed animal for our young
son to make the transition smooth for him. It is these minor, but significant details that
reveal that Dori is not just a realtor, she is a consummate professional.
Our housing situation was stressful. We had a new baby on the way and three months to
buy a home, move in and get settled! At all times we knew Dori wanted what was best for
us, she quickly developed a thorough understanding of what we wanted in our home and
rapidly helped us navigate the difficult terrain of viewing many residences. She was diligent
and thoughtful; she worked with our busy schedule and helped us balance finding a home
with our work and family realities. In the end, we settled into a house within a month of
meeting with Dori.
With the savvy of a veteran professional realtor, she united us with the perfect home for
our budget, family and comfort needs. As a negotiator she understood that we wanted a fair
deal for all involved and ensured all parties left completely satisfied! Her personable
nature and comprehensive knowledge of the market and the complexity of how real-estate
works made us completely comfortable and relaxed. We had a pro on our side and that
made buying our house a pleasure!
One of Dori’s finest atttributes is her tenacity. Even while boarding a plane on her vacation,
she took care to assist us through the final details of our sale. In fact, she held up the
boarding process in order to send through our documentation. You will not find a more
dedicated realtor with such genuine regard for her clients. Ultimately, it did not feel like we
were doing “business” with Dori, it felt like a caring friend who intuitively knew what we
needed was in charge of walking us through the largest purchase of our life. The experience
could have been stressful, but thanks to Dori it was a pleasure!